OUR POLICIES

DESIGN

​

DEPOSITS & PAYMENTS​

• Due to the custom nature of our services, all payments including deposits are non-refundable unless For Her Studios cancels or declines the booking. In that case, a refund will be reviewed and processed where appropriate.​

• Full payment is required for:

  • Studio hire

  • Digital products

  • Design and photography/videography services under £350​

• For higher priced services, A 50% non-refundable deposit may be arranged.​

• Remaining balances for design, photography/videography, and any add-ons must be cleared before final files or images are delivered. Failure to pay will result in your project being withheld.​

• Final payments must be made on the agreed due date. If a client is unresponsive for more than 4 hours on the final payment date, the card on file may be automatically charged. If payment is declined, the client has 24 hours to settle the balance or contact us. Failure to do so may result in further action.​​

​

WORKING TOGETHER

• Clients must have creative direction, design copy (text), and strategy ready before booking. If unsure, a creative direction add on cost will apply. Our role is to design, not to curate ideas unless agreed in advance.​

• Turnaround times are listed in product descriptions or confirmed at booking. Timelines begin once your project officially enters our queue, not on the payment or booking date. You will receive either a checkpoint date or your position in the queue once we receive all information to complete your project.​

• Turnaround may vary by service and can change as For Her Studios grows. Rush options may be available at an additional add on cost.​

• If contracts, questionnaires, or other required documents are provided and the client remains unresponsive for 7 days, the project will be cancelled with no refund.​

• Client responsiveness directly impacts timelines. 2–3 days of no response = project delays. Over 7 days = cancellation. No refunds or adjustments will be made.​

• Any concerns must be raised before final delivery. Issues raised after delivery may incur additional charges.​

• Please avoid repeated follow-ups or requests for drafts ahead of schedule, we will keep you updated on progress and any changes to your timeline.​

• Projects may be terminated if a client is unprepared, consistently difficult to work with, or engages in rude/abusive behaviour.​

• Client satisfaction is a top priority, We welcome feedback and will review any concerns to achieve the best outcome possible.

​​

REVISIONS & FILES

• Each project includes 3 free revisions (minor changes such as colour, font, or placement). Extra revisions are charged at £10 each.​

• Requests for new or significantly different concepts after delivery will be treated as a new project with new fees.​

• Final files are provided in .jpg, .png, .pdf, and .svg (depending on service). Source files (.AI, .PSD, RAW) are not included.​

• Completed design files are deleted 7 days after project completion, unless ongoing collaboration is confirmed.​

• Transfer links expire, clients are responsible for saving their files. If available, resending incurs a £5 admin fee.​

• Clients must specify whether designs are for personal or commercial use. For Her Studios is not liable for legal issues arising from misuse of licensed work.​

• For Her Studios retains the right to showcase completed projects for portfolio, promotional, and social media purposes unless a Copyright Transfer Agreement is signed or the client requests otherwise in writing.

​

​

PHOTOGRAPHY & VIDEOGRAPHY POLICIES​​​

At For Her Studios, we are committed to providing high-quality photography services that capture the essence of your brand. To ensure a smooth and professional experience, please review our photography policy.

​

BOOKINGS & PAYMENT

At For Her Studios, we require full payment to secure your booking, unless a deposit or payment plan has been agreed in writing.

• If a deposit is paid, the remaining balance must be settled by the end of your shoot.

• Prices shown on our booking system include studio access (where applicable).

• If you prefer to use an alternative studio, please note that our rates remain the same, and any additional studio hire and travel expenses must be covered by the client.

​

Our photographer/videographer, Amira, is available for:

• Mobile/location shoots within London → £25 travel fee (subject to distance).

• Shoots outside London (UK) → travel costs must be covered by the client.

• International shoots → both travel and accommodation must be covered by the client.

Please DM @forherstudios or email contact@forherstudios.com for inquiries.

​

SHOOT DAY LATENESS (Studio & Mobile Bookings)

We value your time and ours, so please let us know straight away if you are running late.

• Up to 30 minutes late (if communicated) → your session will go ahead, but no extra time will be added.

• 30 minutes to 2 hours late → your shoot may still go ahead if availability allows. The full balance must be paid, plus a £25 fee per half hour late. Your shoot will still include the originally agreed time.

• Over 2 hours late → your booking will be cancelled with no refund or reschedule. The card on file will be charged.

For mobile/location bookings, We will remain only for the agreed booking time. If extra time is needed and our schedule allows, an inconvenience fee will be quoted on the day.

​

RESCHEDULING & CANCELLATIONS

Life happens, we understand. That’s why we allow one reschedule free of charge if you give us enough notice. However, as a small business, our time and studio availability are limited, so late changes do carry fees.

• 14+ days before your shoot → reschedule once for free (new date must be within 30 days).

• 7–13 days before → £50 rescheduling fee.

• 2–6 days before → £100 rescheduling fee.

• Same-day cancellations or no-shows → booking is cancelled with no refund or reschedule. Any remaining balance will be charged to the card on file.

Please note: all reschedules must be fully paid in advance before a new date is confirmed.

We prioritise honesty and communication if something comes up, keep us in the loop and we’ll do our best to accommodate you. Our fees are simply there to keep things fair, organised, and respectful of everyone’s time.

​

STUDIO & EQUIPMENT USE

All bookings through our system include access to the studio for the agreed time, unless agreed for a mobile shoot.

• Our team takes care of setting up and packing down equipment.

• If you require props or specific setups, please let us know when booking so we can prepare in advance.

• Clients are responsible for their own safety and that of their guests. For Her Studios cannot be held liable for injuries or accidents during the shoot.

​

STUDIO TERMS & CONDITIONS

​

Security & Privacy

• Our studio is equipped with a security camera for the safety of our clients and equipment. Footage is used strictly for security purposes only.

• Recordings are automatically deleted after 24 hours unless required for an incident.

• Only a female team member has access to the footage, and it will only be reviewed if there is a security concern.

Changing is allowed in the studio. For added privacy, you may also use the communal toilets nearby: one is two doors to the left of the studio, and another is through the doors on the right at the end of the hallway.

​

Studio Care & Rules

• Please keep music at a reasonable level out of respect for other businesses in the building.

• The studio door must remain closed during your booking.

• Treat all furniture, props, and equipment with care. (Do not stand on furniture, etc.)

• You may move small items, but main furniture pieces (sofa, vanity station, arched mirror) must remain in place. All items moved must be returned to their original layout.

• Do not drag furniture or equipment — lift and move carefully.

• Any damaged, stained, or broken items must be reported immediately. Full repair or replacement costs are the responsibility of the booker and must be settled within 24 hours, unless otherwise agreed.

• Strictly no smoking or vaping inside the studio or building.

• No exposed body oils, glitter, fake tan, or substances likely to stain furniture or floors.

• Full nudity is not permitted.

• No open flames (candles, etc.), fog, or haze machines.

​

Cleanliness & Responsibility

• Please leave the studio tidy. A cleaning trolley is provided. Excessive mess will incur a £50 cleaning charge.

• Use provided bins for small waste. For large rubbish, contact us (number on your booking confirmation) for disposal instructions.

​

Makeup Artists & Hairstylists must:

• Use heat mats (in vanity drawer) for hair tools.

• Use surface sheets (in the cleaning trolley) to prevent stains.

• Keep makeup and hair styling to the designated vanity area. (The director’s chair may be moved there.)

• No makeup or hair styling on sofas or other furniture.

​

Food & Drinks

• Drinks must be in bottles or closed cups with straws. No open cups to avoid spills.

• Alcoholic drinks must be pre-approved via contact@forherstudios.com.

• No hot meals in the studio. Light snacks are allowed, help yourself to the snack trolley.

​

Scheduling & Cancellations

• Full payment is required upon booking.

• Bookings include 2 people maximum. Additional guests can be added through the add-ons section.

• Setup and clean-up time must be included within your booking.

• To extend your booking, please notify us as soon as possible. Extensions depend on availability.

​

Lateness

• If you overrun your scheduled end time and another booking follows, a £20 fee per 10 minutes will be charged.

• Late check-ins do not extend your booking, you must still leave at the scheduled time.

​

Rescheduling & Cancellations

• All bookings are non-refundable.

• Rescheduling is allowed up to 48 hours before your booking. You may reschedule once, and the new date must be within 30 days of the original booking.

• Rescheduling within 48 hours of your booking is not permitted and will be treated as a cancellation.

• If an issue beyond your control affects your booking after the notice period, please contact contact@forherstudios.com, and we will do our best to assist or accommodate where possible.

​

Date created: 18/10/2023 - Last Modified: 01/10/2025

​