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OUR Policies.

Before we start creating together, take a second to read through our policies.

It’s all about avoiding any confusion later on, because we’re here for clarity and great branding only! 

By booking a service, you agree to them.

Payment Terms.

Due to the custom and creative nature of our services, all payments made to For Her Studios, including deposits, are non-refundable.

Payments are accepted via official invoices or through our website using major debit and credit cards. Klarna (Pay in 3) may be available for selected services or packages.

The following payment structure applies:

Studio Hire, Scheduled Calls & Single Design Services
Full payment is required at the time of booking to secure your slot/service.

Photoshoots, Content Days & Branding Packages
Bookings can be secured with a non-refundable deposit, Followed by the remainder of payment 24hours before your session.

Design-Only Branding Packages:

The remaining balance must be paid once the designer confirms completion, final files are only shared once full payment is received.

Mobile Bookings:

If a client chooses to use an alternative studio location, please note that For Her Studios service rates remain unchanged. Any additional studio hire fees, travel costs, or location expenses must be covered by the client.

 

Client Onboarding.

All projects require completion of onboarding materials such as contracts, questionnaire forms, or creative briefs.

If a client requires support with developing ideas, brand direction, or creative concepts, we recommend booking our Creative Direction Add-On or Strategy Call. Concept development and strategic planning are not included in standard design services unless this add-on is booked.

If required onboarding materials are sent and the client remains unresponsive for more than 7 days, the project may be cancelled and all payments will be forfeited.

For Her Studios does not accept fully AI-generated briefs or prompts as the sole project direction. Clients are welcome to use tools for inspiration, but briefs and references must reflect clear client input and direction based on their brand or business.

 

Cancellations & Refunds.

If a client chooses to cancel their booking, all payments made including deposits, remain

strictly non-refundable regardless of notice provided.

Refunds will not be issued unless For Her Studios is unable to fulfil the agreed service due to circumstances directly caused by the studio. Please refer to our Satisfaction Policy for further details.

 

File Delivery & Storage.

Completed design files are stored for 7 days after project completion.

Clients are responsible for downloading and securely storing their files.

File transfer links expire after 3 days. If a new download link is requested and files are still available, a £10 administrative fee will apply.

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Studio Hire Terms & Conditions

Please read the following terms and conditions carefully before proceeding with your booking.

Security & Privacy

 •  The studio is equipped with a security camera for the safety of our clients and equipment. Footage is used strictly for security purposes only.

 •  Recordings are automatically deleted after 48 hours unless required for an incident.

 •  Only a female team member has access to the footage, and it will only be reviewed if there is a security concern.

 •  Changing is allowed in the studio. For added privacy, you may also use the communal toilets nearby: one is two doors to the left of the studio, and another is through the doors on the right at the end of the hallway.

By proceeding with a booking at For Her Studios, you confirm that you have read, understood, and agreed to our terms and conditions. Failure to comply with our policies may result in additional charges or refusal of future bookings and services.

Date created: 18/10/2023 - Last Modified: 02/06/2026

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